Why the hotel side is free.
Two sides of one deal, and why only one of them pays.
Every booking has two desks: the agent who needs forty rooms and the hotel that has them. For years they have worked from different copies of the same information. The agent’s spreadsheet says one thing, the hotel’s system says another, and the difference shows up at check-out.
One page, two sides.
TVLDays puts both desks on the same page. The agent sends a request with dates, rooms and the rider attached. The hotel answers it in one place. The rooming list stays in sync until the party leaves. When the folio comes back, the quoted, contracted and actual rates sit side by side and any variance is flagged.
The hotel and the agent should be looking at the same page.
That only works if hotels actually use it, so hotels never pay for a seat. Agencies pay, because the platform runs their business: the tours, the flights, the team, the commission. Hotels get cleaner requests, riders on file before check-in, and a forward view of the demand heading into their market.
Properties that want more visibility can choose to advertise to agents. Answering a request, reading a rider or confirming a booking will always be free.